At wainbd we take your privacy seriously. This page explains exactly what data we collect when you use the wainbd platform, why we collect it, how we store it and what rights you have over your own information as a player in Bangladesh.
Six principles that guide how wainbd handles your personal information every day.
Wainbd does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments and keep the platform secure — nothing else.
Wainbd only collects the data that is genuinely necessary to provide the service. We do not ask for information we do not need. If a piece of data is not required to run your account or comply with legal obligations, we do not collect it.
All personal data stored by wainbd is encrypted at rest and in transit. Payment information processed through bKash, Nagad and Rocket is handled by those providers' own secure systems and is never stored on wainbd servers in raw form.
Access to player personal data within the wainbd team is restricted on a strict need-to-know basis. Support agents can see what they need to resolve your query. They cannot access payment credentials or full identity documents without a verified reason.
Wainbd players have the right to access, correct and request deletion of their personal data at any time. You can submit a data request through the support team and we will respond within 30 days. Your data belongs to you.
In the unlikely event of a data security incident that affects your personal information, wainbd will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure. We do not hide security incidents.
This Privacy Policy explains how wainbd collects, uses, stores and protects the personal information of players who register and use the wainbd platform at wainbd.com, including the wainbd mobile app and any related services. By creating an account on wainbd, you confirm that you have read and understood this policy and consent to the processing of your personal data as described here.
Wainbd is committed to handling your personal data responsibly. We understand that privacy matters deeply to our players in Bangladesh, and we have built our data practices around the principle that your information should only ever be used to improve your experience on wainbd — never to exploit it.
This policy applies to all wainbd players regardless of how they access the platform — through a desktop browser, mobile browser or the wainbd Android app. It was last updated in January 2025.
Wainbd collects personal data at different points during your use of the platform. The table below summarises the main categories of data we collect and when we collect them.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration and KYC verification |
| Contact Data | Email address, mobile number | Registration |
| Financial Data | Payment method type, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Every platform visit |
| Usage Data | Pages visited, games played, bets placed | During active sessions |
| Verification Data | ID document images, selfie photos | KYC verification requests |
| Communications Data | Support chat logs, email correspondence | When you contact wainbd support |
Wainbd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly required for identity verification purposes.
Wainbd uses the personal data we collect for the following purposes:
Wainbd will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.
Wainbd processes your personal data on one or more of the following legal bases depending on the specific processing activity:
Wainbd does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
Wainbd will never share your personal data with advertisers, data brokers or any third party for commercial marketing purposes without your explicit consent.
Wainbd uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how players use the site. The main types of cookies used on wainbd are:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using wainbd, though some features may work less smoothly.
Wainbd retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. The general retention periods we apply are:
When retention periods expire, wainbd securely deletes or anonymises the relevant data so that it can no longer be linked to you as an individual.
As a wainbd player you have the following rights over your personal data. You can exercise any of these rights by contacting the wainbd support team.
Request a copy of all personal data wainbd holds about you. We will provide this within 30 days.
Ask us to correct any inaccurate or incomplete personal data held on your wainbd account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Ask wainbd to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to processing of your data for direct marketing purposes at any time. We will stop immediately upon receiving your objection.
Wainbd is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player under 18 has registered on wainbd, we will immediately close the account, delete all associated personal data and return any deposited funds to the payment source where possible.
If you believe a minor has registered on wainbd, please contact our support team immediately at [email protected]. We take underage access extremely seriously and will act on all reports without delay.
Wainbd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include:
While wainbd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage all players to use a strong, unique password for their wainbd account and to enable two-factor authentication from their account settings.
Wainbd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When we make material changes, we will notify registered players by email at least 7 days before the updated policy takes effect. The revised policy will also be published on this page with an updated "Last Updated" date.
Continued use of wainbd after the effective date of any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may close your account by contacting the wainbd support team.
If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please contact the wainbd support team. We are available 24 hours a day, 7 days a week via live chat on the platform or by email.